Effective Date: November 2024

Welcome to Driftwood Creative Designs! These Terms and Conditions ("Terms") govern your use of our website (www.driftwoodcreativedesigns.co.uk) and the purchase and use of digital products from our shop. By using our website and purchasing from us, you agree to these Terms.  

1. General Information  
1.1 About Us:  
Driftwood Creative Designs is an online store offering digital products, including but not limited to digital images, templates, eBooks and gifts from our gift shop.

1.2 Contact Information:  
If you have questions or concerns, please contact us at:  
Email: info@driftwoodcreativedesigns.co.uk

2. Eligibility  
2.1 You must be at least 18 years old to make a purchase on our website. By using our services, you confirm that you meet this requirement.  

2.2 If you are using our services on behalf of a business or organisation, you confirm that you have the authority to bind that entity to these Terms.  

3. Purchasing Digital Products  
3.1 Order Process:  
Select the product(s) you wish to purchase and add them to your cart.  
Complete the checkout process by providing accurate billing information.  

3.2 Payment:  
Payments are processed through secure third-party providers (e.g., PayPal, Stripe).  
You agree to provide valid payment information and authorise us to charge your chosen payment method.  

3.3 Delivery:  
Digital products are delivered via email or direct download after payment confirmation.  
Ensure you provide a valid email address during checkout.  

4. Your Right to Cancel  
4.1 Under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, your right to cancel does not apply once you have downloaded or accessed the digital product, provided you agreed to this when purchasing.  

4.2 By completing your purchase, you confirm that you waive your 14-day cooling-off period for digital downloads.  

5. Refund Policy  
5.1 Due to the nature of digital products, all sales are final, and no refunds will be issued once the product has been downloaded.  

5.2 Exceptions may be made if:  
The product is defective or not as described under the Consumer Rights Act 2015.  
You contact us within five working days days of purchase with evidence of the issue.  

6. Licence and Usage  
6.1 Licence:  
When you purchase a digital product, you are granted a non-exclusive, non-transferable licence to use the product for personal or commercial purposes (as specified).  

6.2 Prohibited Uses:  
You may not:  
Resell, redistribute, or share the product with others.  
Use the product in a way that violates the Copyright, Designs and Patents Act 1988.  
Reverse engineer or attempt to extract the source files.  

7. Intellectual Property  
7.1 All digital products and content on our website are the intellectual property of Driftwood Creative Designs or its licensors.  

7.2 You may not copy, reproduce, or distribute our content without prior written permission.  

8. Limitation of Liability  
8.1 To the maximum extent permitted by law, Driftwood Creative Designs is not liable for any:  
Loss of income, revenue, or data.  
Indirect, special, or consequential damages.  

8.2 Our total liability for any claim is limited to the amount you paid for the product in question.  

8.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.  

9. User Responsibilities  
9.1 You agree to use our website and products in compliance with all applicable laws, including UK copyright laws.  

9.2 You are responsible for maintaining the security of your account and purchase details.  

10. Privacy  
Your use of our website and purchases are governed by our Privacy Policy. Please review it to understand how we collect and handle your data.  

11. Changes to These Terms  
We may update these Terms to reflect changes in our services or legal requirements. Updates will be posted on this page with the revised effective date.  

12. Governing Law and Jurisdiction  
12.1 These Terms are governed by the laws of England and Wales.  

12.2 Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.  

13. Contact Us  
If you have any questions about these Terms, please contact us at:  
- Email: info@driftwoodcreativedesign.co.uk